Liontrust Assessment of Value Report - Flipbook - Page 121
Quality of service
Economies of scale
Our assessment has considered the range and quality of
services experienced by investors. We have concluded
that the quality of services provided to our investors by
Liontrust or the companies we work with is in line with
expectations. This has been assessed through a detailed
review of the services we provide, our engagement
with investors, communications and governance, and
has been confirmed through our investor survey. We
continue to focus on elements of our services that can
be enhanced.
Our assessment has considered whether we are able
to generate efficiencies to achieve economies of scale
and if benefits have been passed onto our investors. The
Fund benefits from a model which provides clarity of
Fund costs to investors and enables a potential reduction
in fees as the Fund increases in size. Our investors have
been able to benefit from an improvement in service as
a result of re-investment in the business.
Comparable services
AFM costs – general
There are no Comparable services provided for this
Fund.
We have reviewed the costs that investors pay for the
operation and management of the Fund. Our assessment
has concluded that the costs of services provided to the
Fund remain appropriate. We will continue to review
the costs and charges of the Fund at least annually.
Comparable market rates
We have assessed the charges of the Fund against
comparable funds in its peer group. Our assessment has
concluded that the ongoing charges figure (OCF) of the
Fund is less than, or in line with, other comparable funds
in its peer group.
We have assessed the OCF of all the share classes of
the Fund, and the outcome of each class can be found
in the table on the previous page. We will continue to
monitor the charges of the Fund to ensure these remain
appropriate on an ongoing basis.
Classes of shares or units
Our assessment has considered whether investors are
invested in the most appropriate share class that is
available to them. Based on the information available to
us, our review concluded that investors are invested in the
most appropriate share classes for the Fund.
For the fourth year running, as part of our annual review
of share class appropriateness, we have written to
investors who remain in an older retail share class of the
Fund, offering them the opportunity to convert into an
alternative share class with a lower fee. Some investors
who remain in this older retail share class of the Fund may
be paying a higher fee and are encouraged to review the
communications sent by Liontrust.
For an explanation of the different share classes, please
go to pages 24 and 25.
We will continue to monitor the charges of the share
classes to ensure they meet the needs of our investors.
Liontrust Assessment of Value Report - 121
